Mennonite Aid Plan exists to bear one another’s burdens. We do that through insurance. Our board of directors has instructed staff to look for a way to pay claims that come within a reasonable interpretation of the policy language. While the type of claim below easily falls within the policy coverage, the manner in which it came to our knowledge is quite unique. Here is the story from both the client and company points of view:
Jerry Linscheid: Pablo and Maricela Chavez own a home in Orange Cove where they were raising their three boys. They are currently missionaries in Peru through Multiply. They have become long-distance landlords.
Maricela: When we found out about the water leak at our Orange Cove house, it was already a hectic week. We were planning a pastor’s retreat and our two older boys had dengue fever. This news added to our stress. I was so overwhelmed that I decided to ask our constituents to pray for us. I mentioned the water leak, because it was an additional concern. We had no idea how much it was going to cost.
Jerry: I work at Mennonite Aid Plan. I have known the Chavez’ for years and am on their mailing list. I read the newsletter and remembered that Mennonite Aid Plan insures their home. I contacted Maricela to see what caused the damage and if it might be covered by their policy.
Maricela: With everything going on, it never occurred to me that our home insurance would cover this. When Jerry asked me if I had considered filing an insurance claim, my answer was no, I had not. Had he not reached out to me – had he not read my email – I would never have thought that my home insurance could help with this. Jerry was very helpful and willing to look into our insurance coverage.
Jerry: Sure enough, the loss was covered. Mennonite Aid Plan was able to ease the burden.
Maricela: Once it was determined that it was covered, Jerry was patient with me to file the needed paperwork. We are so thankful to Mennonite Aid Plan, to Jerry for reaching out, and for God’s provision!
Jerry: While we can not promise that we will see if you post about a property loss on social media, sometimes serendipity happens.
